bazi Terms and Conditions

1.1 Nature of the Agreement

These terms and conditions ("Terms") form a legally binding agreement between you ("User") and the entity operating the bazi platform ("bazi"). These Terms apply to the bazi website, mobile application, and all related digital services. Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines are also an integral part of your use of the service.

1.2 Right to Amend Terms

bazi reserves the right to revise, change, or update these Terms at any time. Continued use of the service after any change is made will be taken as your acceptance of the revised Terms. It is your responsibility to check this page regularly and stay informed of any updates. For significant changes, bazi will endeavour to notify registered users.

1.3 Applicable Law

Details regarding the applicable law and jurisdiction for the interpretation, enforcement, and resolution of any dispute under these Terms are set out in the bazi service agreement. The responsibility to comply with local laws rests entirely with the user.

2.1 Age Requirement

To open an account on bazi and take part in any form of betting or casino activity, a user must be at least 21 (twenty-one) years of age. Providing false information about age at the time of registration is strictly prohibited. bazi may request valid identification for age verification at any time and reserves the right to restrict account activity until verification is complete.

2.2 Single Account Rule

Each user may register only one account. If the same person or members of the same household create multiple accounts, this may be treated as bonus abuse and all associated accounts may be closed. Operating multiple accounts from the same device, IP address, or payment method is a violation of this rule.

2.3 Accuracy of Registration Details

All information provided at the time of account registration must be truthful, accurate, and complete. Any discrepancy in name, mobile number, email, or payment details may delay the withdrawal process or result in the account being temporarily suspended. If any information needs to be updated, please contact bazi support directly.

2.4 Account Security

You are solely responsible for keeping your account login details — username and password — completely confidential. Sharing this information with a third party or allowing others to use your account is prohibited. If you suspect unauthorised access, notify bazi support immediately. bazi will not be liable for any financial loss resulting from a failure to maintain account security.

3.1 Deposit Terms

Accepted methods for depositing funds on bazi are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). The minimum deposit amount is ৳300 (three hundred taka). Deposits must be made only from a payment method registered in the user's own name — use of third-party accounts is prohibited.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made to the same payment method used for the deposit. bKash, Nagad, Rocket, Upay, and bank transfer are all supported for withdrawals. Withdrawals may be held if account verification has not been completed.

3.3 Source of Funds and KYC Verification

bazi is committed to ensuring that only legitimate funds are used on its platform. Where deemed necessary, bazi may request documents such as a user's national ID card, proof of address, or evidence of the source of funds. Failure to cooperate with this process gives bazi the right to restrict or close the account.

4.1 Welcome Bonus

New users may receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 adds a bonus of ৳1,000, bringing the total balance to ৳2,000. Before withdrawing this bonus, the bonus amount must be wagered 15 times — meaning a total wager of ৳15,000 is required for a ৳1,000 bonus.

4.2 Bonus Usage Rules

Bonus funds are not equivalent to cash deposits. Winnings earned from bonuses must meet the specified wagering requirements before they can be withdrawn. Multiple bonuses cannot be active at the same time. bazi reserves the right to change or cancel any promotional offer without giving a reason. If bonus abuse is found, the relevant account and bonus may be cancelled.

4.3 VIP Cashback Program

Weekly cashback is provided across the five tiers of the bazi VIP program, calculated as a fixed percentage of that week's net losses. Cashback rates by tier: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%, Diamond — up to 1.5%. Cashback example: a Gold tier member with a net loss of ৳20,000 in one week will receive a maximum cashback of ৳20,000 × 0.9% = ৳180. For detailed questions about cashback, read our FAQ.

5.1 Bet Acceptance and Cancellation

Once a bet has been confirmed, it generally cannot be changed or cancelled. However, in certain situations — such as a match being cancelled, a technical error, or a clear pricing mistake — bazi reserves the right to cancel the bet and return the original stake. In such situations, bazi's decision will be considered final.

5.2 Casino Game Results

All games on the bazi casino are operated through RNG (Random Number Generator) or verified live dealer technology. Game results are not predetermined and each round is independent. If a technical disruption occurs during a game, that round may be cancelled or replayed at bazi's discretion.

5.3 Prohibited Activities

The following activities are strictly prohibited on bazi:

• Placing bets using automated software, bots, or scripts.
• Collecting bonuses through multiple accounts.
• Participating in collusion or match fixing.
• Placing bets using another person's account.
• Deliberately exploiting system vulnerabilities.

If any of these rules are found to have been violated, the relevant account will be closed immediately and any winnings may be forfeited.

6.1 Setting Personal Limits

bazi allows users to set their own weekly or monthly deposit limits. Once set, a limit takes effect immediately; however, increasing a limit requires following a set process. It is advisable for all users to stay aware of their gaming habits and enjoy the service within safe limits.

6.2 Self-Exclusion and Account Break

If you feel that your gaming habits are getting out of control, you may request a temporary or permanent account closure through bazi support. Once a self-exclusion decision takes effect, any attempt to open a new account during that period will not be processed. The Responsible Gaming Guidelines contain more detailed information on this.

6.3 Protection of Minors

bazi's services are completely prohibited for anyone under the age of 21. It is the account holder's responsibility to ensure that no minor in the household is able to access the service. Using parental controls on devices is recommended.

7.1 Collection of Personal Information

bazi collects and stores users' names, mobile numbers, email addresses, and transaction information for the purposes of account management, payment processing, and improving the quality of service. This information is not sold to third parties. A full description of how personal data is collected, used, and stored can be found in our Privacy Policy.

7.2 Use of Cookies

The bazi website uses cookies to improve the browsing experience and store session information. By accessing the site, you are considered to have consented to the use of cookies. It is possible to disable cookies by changing your browser settings, though this may limit some functionality of the site.

8.1 Liability for Service Disruption

bazi will not be directly liable for financial loss if the service becomes temporarily unavailable due to server issues, internet disruption, third-party software problems, or any other technical reason. bazi always endeavours to provide uninterrupted service but cannot guarantee 100% uptime.

8.2 Liability for Game Outcomes

Wins and losses in betting and casino games are entirely the user's own responsibility. bazi does not guarantee any particular outcome and is not liable for a user's financial losses. Betting is a recreational activity that carries risk, and users are always advised to play within their means.

8.3 Third-Party Content

The bazi platform hosts content from third-party game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and other providers. Responsibility for the technical standards and performance of these games lies with the respective provider. If any issue arises with third-party content, bazi will make every effort to assist.

9.1 Account Closure by bazi

bazi may temporarily or permanently close an account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud, deception, or money laundering.
• Submission of false identity or documents.
• Evidence of operating multiple accounts.
• Extended inactivity (more than 2 years).

9.2 Account Closure by the User

You may request account closure at any time through bazi's live chat or email support. It is advised to withdraw all eligible balances before closing the account. Any incomplete bonus wagering or pending bets may affect the closure process.

10.1 Support Channels

If you have any questions or complaints about these terms, contact us via our 24/7 live chat service or email. The support team responds in both Bengali and English. bazi aims to resolve every complaint as quickly as possible.

Email: [email protected]

10.2 Complaint Process

If you have a dispute regarding any bet or transaction, you must submit the details to the support team within 72 hours of the incident. The complaint must clearly include the user's account information, the relevant transaction ID, and a description of the issue. bazi will review each complaint impartially and communicate its decision.